Service Tiers

Remote DBA services that
fit your environment.

Three tiers built for different stages of growth. Pricing is determined after a free assessment — every environment is different, and we quote accordingly.

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Explore our most-requested services in depth.

OPT
Database Performance Tuning
Slow queries, execution plan analysis, index strategy, lock contention — fixed at the root, not patched over.
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CLO
Cloud Database Migration
On-premises to AWS RDS, Azure SQL, or GCP Cloud SQL — zero data loss, minimal downtime, tested rollback.
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DBA
24/7 Remote DBA Support
Around-the-clock monitoring, proactive issue detection, and emergency incident response — your database never sleeps, neither do we.
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Pick the coverage that matches
your database risk profile.

All tiers include a dedicated DBA point of contact, incident response, and monthly reporting. Custom pricing is determined after a free environment assessment — multi-database discounts available.

Essential
Pricing determined after assessment

Core monitoring and emergency coverage for small teams with one or two databases in production.

  • Remote DBA monitoring (24/7 alerts)
  • Emergency incident response
  • Monthly database health check
  • Backup verification
  • Security patch advisory
  • Email support
4-hour response SLA
Start with assessment
Enterprise
Pricing determined after assessment

Full-service DBA partnership with architecture consulting and 24/7 priority support for mission-critical systems.

  • Everything in Professional
  • Architecture consulting
  • Database migration support
  • 24/7 priority phone support
  • Disaster recovery planning
  • Custom SLA documentation
30-minute response SLA
Start with assessment

Not sure which tier? The free assessment takes 3 minutes and tells you exactly what coverage level makes sense. Take it now →


Tell us about your environment.
We'll tailor the right solution.

Not ready for the full assessment? Drop us a note with the basics and we'll follow up within 24 hours.

We'll be in touch within 24 hours.

Your inquiry has been received. A DBA will review your environment details and reach out directly.


What's included in each tier

A full breakdown of every feature across all three service levels so you can make an informed decision.

Feature Essential Professional Enterprise
Monitoring & Alerts
24/7 database monitoring
Real-time alerting
Backup verification
Security patch advisory
Health Checks & Reporting
Database health check Monthly Weekly Weekly + on-demand
Capacity planning reports
Executive summary reports Monthly Weekly
Performance Optimization
Performance tuning
Query optimization
Index analysis & recommendations
Support & Communication
Emergency incident response
Response time SLA 4 hours 2 hours 30 minutes
Support channel Email Email + Slack/Teams Email + Slack + Phone
24/7 priority phone support
Dedicated DBA
Architecture & Strategy
Architecture consulting
Database migration support
Disaster recovery planning
Custom SLA documentation

We cover the databases
your business actually runs on.

From legacy Oracle installations to cloud-native managed services — our DBAs have hands-on experience across all major platforms.

🏛️
Oracle Database
Versions 11g through 23ai. RAC, Data Guard, Exadata environments.
🪟
SQL Server
2012 through 2022. Always On Availability Groups, replication, SSRS.
🐘
PostgreSQL
Versions 10+. Streaming replication, logical replication, Citus, TimescaleDB.
🐬
MySQL / MariaDB
MySQL 5.7+ and MariaDB 10.x. InnoDB optimization, replication topologies.
🍃
MongoDB
Replica sets, sharded clusters, Atlas. Schema design and aggregation tuning.
☁️
Cloud Databases
AWS RDS / Aurora, Azure SQL, GCP Cloud SQL, Neon, PlanetScale.

From assessment to active
coverage in 5 business days.

No lengthy procurement cycles. We assess your environment, agree on scope, and have monitoring active within the week.

01
Free Assessment
3-minute questionnaire. We identify your database stack, risk areas, and coverage needs.
02
Scoping Call
30-minute call with a DBA. We review your environment and confirm the right service tier.
03
Proposal & SOW
Clear scope of work, pricing, and SLAs. No commitment until you approve and sign.
04
Go Live
Monitoring tools deployed, alert thresholds set, and your DBA team is active within 5 business days.

Not sure what you need?
Start with the assessment.

3 minutes to get a clear picture of your database health and which service tier makes sense for your current stage.

No credit card. No sales call required until you want one.